Shipping Info

We Ship Worldwide!

AUSTRALIA - Auspost Standard Shipping (5-10 Business Days)

CANADA - Canadapost Standard Shipping (8-12 Business Days)

UNITED STATES - USPS Standard Shipping (8-12 business days)

UNITED KINGDOM - Royal Mail (5-10 Business Days)

REST OF THE WORLD - DHL Global Mail (5-30 Business Days)

All orders will be dispatched from our warehouse within 3 business days. In peak periods please allow for up to 6 business days for dispatch.
*All shipping times exclude clearance/customs delays.

How to track your order

Once your Empress parcel has been shipped, you will receive a shipping confirmation email entailing your tracking details. You can track your parcel using the link provided in your email.

Noteworthy points to mention

All addresses are required to be written in English have a valid post code. 
If your address does not have a post, please enter the following in the post code field 00000

Please note that the delivery times are Monday - Friday excluding public holidays.