If your Empress shoes are tight or just a little small, you can try wearing them for a few days to a week as the leather will stretch to your shape. They can still be returned if they are already worn within 30 days.
How to Find Your Feet Measurements:
Made to dance all night
We all need that essential pair of heels that goes with everything. But most of the time, these hurt.
Most heels available were definitely not made with our feet in mind. We constantly had pain, blisters, and even bunions.
So we re-imagined one from the ground up. Working with experts and exactly 345 hours and 12 revisions later, the result: A heel that looks cute on the outside, and feels like sneakers on the inside.
The secret lies in the shape. Our unique 'square toe' conforms to the shape of your foot, which means no more feet pain and it won't deform your feet in the long term.
Perfect for those who have feet problems such as plantar fasciitis, neuropathy, bunions, hammer toes, arthritis.
Walk on clouds
Made from buttery soft Leather, for all-day comfort. The soft material will literally 'cup' your heel so it doesn't slip off.
Combined with extra arch support, 12-hour days will feel like walking on marshmallows.
Free gift: Extra arch support
For a limited time, every pair comes with a free $40 arch insole, designed to completely transform what a “heel” normally feels like. These include extra arch support and cushion like a comfy sneaker.
You’ll feel like you’re walking on 1000 squishy marshmallows all day long!
EXPLORE FURTHER
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PARIE 60 SANDAL
DISCOVER MOREAn elegant sandal re-imagined with supreme comfort. Walk all day and dance all night.
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Payment Information
Payments can be made by credit or debit card.
Accepted credit cards are Visa, American Express and Mastercard.
Within the payment page, a "save my credit card" option is available for an easier and faster checkout process on your next visit. For security reasons, Empress does not retain any credit card information.
If you require further information or assistance, please contact Customer Service at support@empresscomfort.com
Delivery Info
We Ship Worldwide
USA : 7-10 Days
Australia : 7-10 Days
Canada : 8-12 Days
UK : 10-14 Days
*We do our best to provide the most accurate shipping estimates possible. However, estimated shipping times are not guaranteed, and may vary due to high volumes of orders, unforeseen delays on the couriers, and busy holiday seasons. Please keep in mind that our shipping estimates are based on typical shipping timelines.
In order to provide you with the best service, please enter carefully your complete and accurate shipping address.
Town name should be entered in the "City" field and match exactly with the postcode.
Empress will send you several emails during the order process to keep you informed about the different stages of your order. In addition, your personalised Empress account will allow you to follow your order status.
Exchanges and Returns
For Empress shoes in unworn and new condition, we offer 365 days return.
For Empress shoes in worn and used condition, we offer 30 days return.
We know you're going to love your shoes. But if for any reason you don’t, we offer a 30 day trial. Meaning you can return the shoes even if you've worn them.
- The cost of goods will be refunded. Shipping cost is non-refundable.
- When you purchase from our website, returns for refunds will be credited to the original form of payment. Please allow up to 15 days for the credit to show on your statement.
- Please note that socks must be unopened for a return within 365 days and all other accessories are final sale.
- All shoes come with 1 year warranty
Please contact us here for returns or exchanges- Contact
If your Empress shoes are tight or just a little small, you can try wearing them for a few days to a week as the leather will stretch to your shape. They can still be returned if they are already worn within 30 days.
STH FAQ
Do these shoes have warranty?
- Yes we have a 1-year warranty period on all manufacturing issues. If you're unsure if it's wear and tear or a manufacturing issue, contact us and we'll be more than happy to help!
Can I use Orthotics with The Square Toe Heel?
- Yes definitely. Please choose one size up for orthotics.
What material is The Square Toe Heel made from?
- The Square Toe Heels are made from sustainable leather that is a byproduct from the food industry. It would otherwise be thrown away.
Do these shoes fit wide feet?
- Yes they are suitable for wide width.